INFRASTRUCTURE
Operate software as a platform, not a pile of servers.
Hamiltonn Cloud combines application environments, deployment controls, monitoring, backups and operational processes behind managed and dedicated software products.
Hamiltonn Cloud
Operate software as a platform, not a pile of servers.
Hamiltonn Cloud infrastructure is the operational layer used to run supported application services, databases, storage, networking and deployment environments.
Definition
What does this mean?
Hamiltonn Cloud infrastructure is the operational layer used to run supported application services, databases, storage, networking and deployment environments.
Hamiltonn Cloud combines reusable software infrastructure, configurable product capabilities and flexible deployment so organisations can build around their own brand and operating model.
ENVIRONMENTS
Separate development, validation and production where required.
Development
Implementation and integration work.
Staging / UAT
Pre-production validation where included.
Production
Live customer workloads and controlled access.
DEPLOYMENT
Promote releases through a controlled path.
Build
Create an identifiable release.
Test
Run relevant checks.
Stage
Validate before live promotion where applicable.
Promote
Deploy through the approved path.
Verify
Check health after deployment.
Recover
Rollback or restore according to the product process.
OPERATIONS
Monitoring should show whether important services are healthy.
Application health
Core service and application state.
Database health
Connectivity and relevant service status.
Deployment state
Release and runtime status.
Integration health
Relevant provider state where observable.
BACKUP & RECOVERY
Backups need a restoration process.
Backup scope, retention and recovery objectives depend on product and service. Enterprise commitments should be documented as measurable terms.
DEDICATED
Enterprise can add customer-specific infrastructure boundaries.
FAQs
INFRASTRUCTURE FAQs
Does Hamiltonn manage infrastructure for Managed White Label?
Yes. Hamiltonn operates the agreed application environment.
Does every customer get the same environment structure?
No. It depends on product, service tier and enterprise requirements.
Are backups part of operations?
Supported services can include defined backup and recovery processes.
What is a dedicated environment?
A customer-specific application and infrastructure boundary designed around enterprise requirements.
Does Hamiltonn publish universal RPO/RTO values?
Recovery commitments should only be published when technically supported and contractually defined.
Build on Hamiltonn Cloud.
Choose the product, modules and deployment model that fit your business, then bring the customer experience under your own brand.