LEGAL
Data Processing Terms
These Data Processing Terms provide a public framework for personal-data processing in applicable Hamiltonn Cloud services and are read with the relevant customer agreement.
Hamiltonn Cloud
Data Processing Terms
Hamiltonn Cloud Data Processing Terms describe how personal data may be processed when Hamiltonn provides platform services for a customer.
Definition
What does this mean?
Hamiltonn Cloud Data Processing Terms describe how personal data may be processed when Hamiltonn provides platform services for a customer.
Hamiltonn Cloud combines reusable software infrastructure, configurable product capabilities and flexible deployment so organisations can build around their own brand and operating model.
SCOPE
1. Scope and relationship
These terms apply where Hamiltonn Ltd processes personal data on behalf of a customer in providing an applicable Hamiltonn Cloud service. The commercial agreement determines service, data categories and instructions.
INSTRUCTIONS
2. Customer instructions
Hamiltonn processes customer personal data to provide, secure, support and maintain the contracted service and according to documented customer instructions, except where law requires otherwise.
SECURITY
3. Security measures
Hamiltonn applies technical and organisational measures appropriate to the service architecture, including access control, protected credentials, environment controls and operational processes.
SUBPROCESSORS
4. Subprocessors
Hamiltonn may use infrastructure, communications or specialist providers to deliver the platform. Applicable terms should describe how material subprocessors are handled.
TRANSFERS
5. International transfers
Where personal data is transferred internationally, the parties are responsible for using an appropriate legal transfer mechanism where required.
END
6. End of service
Data return, export, retention and deletion are handled according to applicable service terms, legal obligations and agreed exit process.
FAQs
LEGAL FAQs
Are these standalone customer terms?
No. They operate with the applicable customer agreement and service scope.
Is Hamiltonn always a processor?
No. Privacy roles depend on the processing activity.
Can Hamiltonn use subprocessors?
Hamiltonn may use appropriate infrastructure and specialist providers according to applicable terms.
How are international transfers handled?
The parties should use an appropriate legal mechanism where required.
What happens to data when service ends?
Return, export, retention and deletion depend on service terms and legal requirements.
Build on Hamiltonn Cloud.
Choose the product, modules and deployment model that fit your business, then bring the customer experience under your own brand.