PRIVACY & DATA
Define who controls data and why it is processed.
Hamiltonn Cloud separates website privacy, platform processing and customer business responsibilities so data roles can be documented according to the service relationship.
Hamiltonn Cloud
Define who controls data and why it is processed.
Privacy responsibility in Hamiltonn Cloud depends on the service: Hamiltonn may process data to provide the platform while customers remain responsible for their own customer relationships and purposes.
Definition
What does this mean?
Privacy responsibility in Hamiltonn Cloud depends on the service: Hamiltonn may process data to provide the platform while customers remain responsible for their own customer relationships and purposes.
Hamiltonn Cloud combines reusable software infrastructure, configurable product capabilities and flexible deployment so organisations can build around their own brand and operating model.
ROLES
Controller and processor roles depend on the processing activity.
A single organisation can have different privacy roles for different data flows.
PRINCIPLES
Use data deliberately.
Purpose
Process information for defined purposes.
Minimisation
Avoid collecting information the workflow does not need.
Access
Limit data to authorised users and systems.
Retention
Keep data according to service and legal requirements.
CUSTOMER DATA
White-label customers remain responsible for customer-facing obligations.
Customers need appropriate privacy notices and lawful processing grounds for the services they operate.
DATA PROCESSING
Enterprise processing terms belong in a DPA.
PRIVATE PORTALS
Private customer data should not be exposed for search or AI indexing.
Authenticated application data is protected through access controls. Public marketing discoverability is separate.
FAQs
PRIVACY & DATA FAQs
Is Hamiltonn always the data controller?
No. Privacy roles depend on the processing activity.
Do customers need their own privacy notice?
Customers operating their own service generally remain responsible for applicable customer-facing privacy obligations.
Does Hamiltonn publish data-processing terms?
Yes, a Data Processing Terms page describes the general platform processing framework.
Are private tenant portals indexed?
Private application areas should be protected by authentication.
Where is the website privacy policy?
It is available in the Legal section.
Build on Hamiltonn Cloud.
Choose the product, modules and deployment model that fit your business, then bring the customer experience under your own brand.