AI Cloud · Private Beta
An inbox that runs itself — with you in control.
Categorisation, drafted replies, customer context, follow-ups and escalation for the mailbox your business actually lives in.
High-fidelity conceptual interface — illustrative branded tenant, not a real customer.
AI Email Agent sits on your company mailbox: it categorises incoming mail, drafts replies grounded in customer context and your policies, chases follow-ups, and escalates anything that needs a human — with approval flows you define.
Capabilities
What AI Email Agent gives you.
Categorisation
Every message triaged by intent — orders, invoices, complaints, sales — automatically.
Drafted replies
Context-aware drafts referencing order history, policies and prior threads.
Customer context
The agent sees the customer record, not just the email text.
Actions
Send, schedule, create tasks or update records — within permissions.
Follow-ups
Unanswered threads are chased on the schedule you set.
Escalation
Sensitive topics route straight to named humans, with the thread attached.
Modular
Turn on what you need.
AI Email Agent is assembled from platform modules. Start with the essentials, switch on more as your operation grows — no re-platforming, no migrations.
How the platform worksIllustrative configuration — every module can be switched on or off per deployment.
Yours, everywhere
Completely white-label. Fully programmable.
Your logo, colours, domain and email identity across the portal, documents and notifications — and every capability mirrored in the API, so your own systems can drive the platform.
- Brand — portal, statements, emails and PWA carry your identity.
- Domain — runs on your own domain with your certificates.
- API — the portal and the API are the same platform.
- Webhooks — events stream into your systems as they happen.
# webhook: email.draft_ready { "event": "email.draft_ready", "thread": "thr_88x1", "category": "order_status", "confidence": 0.94, "mode": "approve_before_send" }
Deployment
One platform. Three ways to launch.
Frequently asked questions
Does it send email without approval?
Only if you configure it to. Approve-before-send is the default; autonomy can be granted per category once you trust the drafts.
Which businesses benefit most?
Any business whose operations live in a shared inbox — trades and field services, e-commerce support, professional services, finance operations.
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Launch AI Email Agent under your brand.
Tell us about your business and we will walk you through the platform, the modules and the fastest route to launch.