DATA ISOLATION
Keep each customer in the correct environment.
White-label SaaS depends on clear tenant and organisation boundaries. Hamiltonn separates customer context through platform controls and can add dedicated infrastructure boundaries.
Hamiltonn Cloud
Keep each customer in the correct environment.
Data isolation in Hamiltonn Cloud means keeping customer information and operations associated with the correct tenant and preventing one customer context from becoming another customer’s access path.
Definition
What does this mean?
Data isolation in Hamiltonn Cloud means keeping customer information and operations associated with the correct tenant and preventing one customer context from becoming another customer’s access path.
Hamiltonn Cloud combines reusable software infrastructure, configurable product capabilities and flexible deployment so organisations can build around their own brand and operating model.
LAYERS
Isolation exists at more than one layer.
Identity context
Users and integrations belong to the appropriate organisation.
Authorisation
Resource and action permissions are enforced.
Application boundary
Services resolve and enforce tenant context.
Data boundary
Data access follows product and tenant architecture.
Storage boundary
Files remain associated with the correct context.
Dedicated options
Enterprise can add customer-specific infrastructure.
LOGICAL VS DEDICATED
Standard SaaS and Dedicated Enterprise use different isolation depth.
API
Frontend code is not the isolation boundary.
A client application should not gain access to another tenant simply by changing an identifier.
OPERATIONS
Support and administration preserve the same boundary.
- Use named administrative access.
- Scope operational tools to the relevant environment.
- Keep logs and support evidence appropriate to the tenant.
- Avoid copying sensitive production data into uncontrolled environments.
FAQs
DATA ISOLATION FAQs
What is tenant isolation?
Platform boundaries that keep each customer’s users, configuration, data and operations associated with the correct organisation.
Is every customer on a dedicated database?
No. The architecture depends on product and deployment; dedicated databases are an enterprise option.
Does Dedicated mean exclusive physical hardware?
Not necessarily. It refers to customer-specific environment boundaries.
Can a frontend choose an arbitrary tenant?
Tenant context should be enforced by platform services.
Where can I read about dedicated infrastructure?
See Dedicated Enterprise and Infrastructure.
Build on Hamiltonn Cloud.
Choose the product, modules and deployment model that fit your business, then bring the customer experience under your own brand.